{"id":922,"date":"2026-09-03T12:47:40","date_gmt":"2026-09-03T11:47:40","guid":{"rendered":"https:\/\/www.poiseeventstech.co.uk\/?page_id=922"},"modified":"2026-09-03T13:41:10","modified_gmt":"2026-09-03T12:41:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.poiseeventstech.co.uk\/?page_id=922","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"922\" class=\"elementor elementor-922\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8aa967 e-flex e-con-boxed e-con e-parent\" data-id=\"e8aa967\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54fb9b4 elementor-widget elementor-widget-heading\" data-id=\"54fb9b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-919ae07 elementor-widget elementor-widget-text-editor\" data-id=\"919ae07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Last updated:<\/strong> September 2026<\/p><p>Poise Event Tech respects your privacy and is committed to protecting your personal data.<\/p><p>This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, enquire about our services, book a demo or use Poise Event Tech as part of an event.<\/p><p>This policy applies to the website:<\/p><p><strong><a href=\"https:\/\/www.poiseeventstech.co.uk\/\">https:\/\/www.poiseeventstech.co.uk\/<\/a><\/strong><\/p><p>and to enquiries relating to Poise Event Tech.<\/p><p>Poise Event Tech is a specialist event technology service connected with Poise Events.<\/p><p>For the purposes of this Privacy Policy, \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refers to Poise Event Tech \/ Poise Events.<\/p><h2>1. Who We Are<\/h2><p>Poise Event Tech provides delegate management technology and support for complex events, including registration, attendee data management, change requests, access levels, event-specific information and live reporting.<\/p><p>If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us using the details below:<\/p><p><strong>Email:<\/strong> <a href=\"mailto:sophie@poiseevents.co.uk\">sophie@poiseevents.co.uk<\/a><br \/><strong>Telephone:<\/strong> +44 7736 934634<br \/><strong>Website:<\/strong> <a href=\"https:\/\/www.poiseeventstech.co.uk\/\">https:\/\/www.poiseeventstech.co.uk\/<\/a><\/p><h2>2. Personal Data We May Collect<\/h2><p>The personal data we collect depends on how you interact with us.<\/p><p>We may collect and process the following types of personal data:<\/p><h3>Website and enquiry data<\/h3><p>When you visit our website, complete a contact form, book a demo or contact us directly, we may collect:<\/p><ul><li><p>Your name<\/p><\/li><li><p>Your email address<\/p><\/li><li><p>Your telephone number<\/p><\/li><li><p>Your company or organisation name<\/p><\/li><li><p>Your job title or role<\/p><\/li><li><p>Details about your event or enquiry<\/p><\/li><li><p>Any information you choose to include in your message<\/p><\/li><li><p>Website usage data, such as pages visited and how you interact with the website<\/p><\/li><li><p>Technical data, such as IP address, browser type, device type and approximate location<\/p><\/li><\/ul><h3>Event and delegate data<\/h3><p>Where Poise Event Tech is used as part of an event, we may process personal data relating to attendees, delegates, managers, clients or event stakeholders.<\/p><p>This may include:<\/p><ul><li><p>Name<\/p><\/li><li><p>Email address<\/p><\/li><li><p>Telephone number<\/p><\/li><li><p>Organisation or company name<\/p><\/li><li><p>Job title or role<\/p><\/li><li><p>Event registration details<\/p><\/li><li><p>Session, course or breakout selections<\/p><\/li><li><p>Attendance information<\/p><\/li><li><p>Dietary requirements<\/p><\/li><li><p>Accessibility requirements<\/p><\/li><li><p>Accommodation-related information, where relevant<\/p><\/li><li><p>Travel or logistical information, where relevant<\/p><\/li><li><p>Change requests or event updates<\/p><\/li><li><p>Manager, client or stakeholder access information<\/p><\/li><li><p>Other event-specific information required for the delivery of the event<\/p><\/li><\/ul><p>Some event-related information, such as dietary requirements or accessibility needs, may include special category data under UK data protection law. Where this applies, we will only process this information where there is a lawful basis and an additional condition for processing it.<\/p><h2>3. How We Collect Personal Data<\/h2><p>We may collect personal data when:<\/p><ul><li><p>You visit our website<\/p><\/li><li><p>You complete an enquiry or contact form<\/p><\/li><li><p>You request or book a demo<\/p><\/li><li><p>You email, call or communicate with us<\/p><\/li><li><p>You provide information as part of an event registration process<\/p><\/li><li><p>A client, employer, event organiser or manager provides information to us for the purposes of event delivery<\/p><\/li><li><p>You use a Poise Event Tech registration form, event portal or event information area<\/p><\/li><li><p>You interact with emails, website pages or forms connected to our services<\/p><\/li><\/ul><p>We may collect personal data directly from you or from a client, employer, event organiser, manager or authorised representative involved in the relevant event.<\/p><h2>4. How We Use Personal Data<\/h2><p>We may use personal data for the following purposes:<\/p><ul><li><p>To respond to enquiries<\/p><\/li><li><p>To arrange or deliver demos<\/p><\/li><li><p>To provide information about Poise Event Tech<\/p><\/li><li><p>To manage client relationships<\/p><\/li><li><p>To set up, manage and support event registration processes<\/p><\/li><li><p>To manage attendee or delegate information<\/p><\/li><li><p>To support session, course, breakout or appointment allocation<\/p><\/li><li><p>To manage change requests<\/p><\/li><li><p>To support accommodation, travel or logistical requirements, where relevant<\/p><\/li><li><p>To provide live reporting and event visibility to authorised users<\/p><\/li><li><p>To provide event-specific information to attendees or delegates<\/p><\/li><li><p>To communicate important event information<\/p><\/li><li><p>To improve our website, services and user experience<\/p><\/li><li><p>To maintain records relating to enquiries, clients and events<\/p><\/li><li><p>To comply with legal, regulatory or contractual obligations<\/p><\/li><li><p>To protect our business, website, systems and users<\/p><\/li><\/ul><p>We will only use personal data where we have a lawful basis to do so.<\/p><h2>5. Lawful Bases For Processing<\/h2><p>Under UK data protection law, we must have a lawful basis for using personal data.<\/p><p>Depending on the circumstances, we may rely on one or more of the following lawful bases:<\/p><h3>Contract<\/h3><p>We may process personal data where it is necessary to provide services, respond to service requests, manage bookings, deliver event technology support or fulfil an agreement with a client or event organiser.<\/p><h3>Legitimate interests<\/h3><p>We may process personal data where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.<\/p><p>This may include responding to enquiries, managing client relationships, improving our services, protecting our systems and supporting event delivery.<\/p><h3>Consent<\/h3><p>We may rely on consent where you have actively agreed to a specific use of your personal data, such as receiving certain types of marketing communications.<\/p><p>Where we rely on consent, you can withdraw your consent at any time.<\/p><h3>Legal obligation<\/h3><p>We may process personal data where we are required to do so by law, regulation, accounting requirements or other legal obligations.<\/p><h3>Special category data<\/h3><p>Where we process special category data, such as dietary or accessibility information, we will only do so where there is a valid lawful basis and an additional condition under UK data protection law.<\/p><p>This may include where the information is necessary to support event participation, accessibility, health and safety, or where explicit consent has been obtained where required.<\/p><h2>6. Marketing Communications<\/h2><p>We may send marketing communications where you have opted in to receive them or where we are otherwise permitted to do so under applicable law.<\/p><p>You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.<\/p><p>We will not sell your personal data to third parties for marketing purposes.<\/p><h2>7. Sharing Personal Data<\/h2><p>We may share personal data where necessary for the purposes described in this Privacy Policy.<\/p><p>This may include sharing data with:<\/p><ul><li><p>Clients or event organisers connected to the relevant event<\/p><\/li><li><p>Managers, stakeholders or authorised users who require access to event information<\/p><\/li><li><p>Suppliers, service providers or contractors who support our website, systems, events or technology<\/p><\/li><li><p>Email, hosting, CRM, analytics, form or website providers<\/p><\/li><li><p>Professional advisers, such as accountants, legal advisers or insurers<\/p><\/li><li><p>Regulatory authorities, law enforcement or other organisations where required by law<\/p><\/li><\/ul><p>Where we use service providers, we expect them to protect personal data and only process it in accordance with our instructions and applicable data protection law.<\/p><h2>8. International Transfers<\/h2><p>Some of the systems or service providers we use may process personal data outside the UK.<\/p><p>Where personal data is transferred outside the UK, we will take steps to ensure appropriate safeguards are in place, such as adequacy regulations, standard contractual clauses or other lawful transfer mechanisms.<\/p><h2>9. How Long We Keep Personal Data<\/h2><p>We will only keep personal data for as long as necessary for the purposes for which it was collected.<\/p><p>Retention periods may depend on:<\/p><ul><li><p>The type of personal data<\/p><\/li><li><p>The purpose for which it was collected<\/p><\/li><li><p>The nature and duration of the event or client relationship<\/p><\/li><li><p>Legal, accounting or reporting requirements<\/p><\/li><li><p>Whether there is an ongoing enquiry, contract, dispute or legal obligation<\/p><\/li><\/ul><p>Enquiry data may be kept for a reasonable period so we can manage the enquiry and any follow-up communication.<\/p><p>Client, event and delegate data will be kept only for as long as needed to deliver the relevant event, manage the client relationship, meet legal obligations and maintain appropriate business records.<\/p><p>When personal data is no longer needed, it will be securely deleted, anonymised or archived where appropriate.<\/p><h2>10. How We Protect Personal Data<\/h2><p>We take appropriate steps to protect personal data from unauthorised access, loss, misuse, alteration or disclosure.<\/p><p>This may include:<\/p><ul><li><p>Limiting access to personal data to authorised users<\/p><\/li><li><p>Using secure systems and password-protected access<\/p><\/li><li><p>Applying appropriate user access levels<\/p><\/li><li><p>Using secure hosting, website and technology providers<\/p><\/li><li><p>Keeping systems and processes under review<\/p><\/li><li><p>Taking reasonable steps to ensure suppliers handle data securely<\/p><\/li><\/ul><p>However, no system can be guaranteed to be completely secure. If we become aware of a data security incident, we will take appropriate steps in line with our legal obligations.<\/p><h2>11. Cookies and Website Tracking<\/h2><p>Our website may use cookies or similar technologies to help the website function, improve user experience, understand website usage and support marketing or analytics activity.<\/p><p>Cookies may collect technical information such as browser type, device information, pages visited and how visitors interact with the website.<\/p><p>Where required, we will ask for your consent before placing non-essential cookies on your device.<\/p><p>You can control cookies through your browser settings and, where available, through the cookie banner or consent settings on our website.<\/p><p>A separate Cookie Policy may provide more detail about the cookies used on this website.<\/p><h2>12. Your Data Protection Rights<\/h2><p>Under UK data protection law, you may have the right to:<\/p><ul><li><p>Be informed about how your personal data is used<\/p><\/li><li><p>Access the personal data we hold about you<\/p><\/li><li><p>Request correction of inaccurate or incomplete personal data<\/p><\/li><li><p>Request deletion of your personal data<\/p><\/li><li><p>Request restriction of processing<\/p><\/li><li><p>Object to certain types of processing<\/p><\/li><li><p>Request transfer of your personal data to another organisation<\/p><\/li><li><p>Withdraw consent where we rely on consent<\/p><\/li><li><p>Complain to the Information Commissioner\u2019s Office<\/p><\/li><\/ul><p>Your rights may depend on the lawful basis we rely on and the circumstances of the processing.<\/p><p>If you wish to exercise any of your rights, please contact us using the details in this Privacy Policy.<\/p><h2>13. Your Right To Object<\/h2><p>You have the right to object to processing where we rely on legitimate interests as our lawful basis.<\/p><p>You also have the right to object to direct marketing at any time.<\/p><p>If you object to direct marketing, we will stop sending you marketing communications.<\/p><h2>14. Complaints<\/h2><p>If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.<\/p><p>You also have the right to complain to the Information Commissioner\u2019s Office, the UK regulator for data protection.<\/p><p>ICO website: <a href=\"https:\/\/ico.org.uk\/\">https:\/\/ico.org.uk\/<\/a><br \/>ICO telephone: 0303 123 1113<\/p><h2>15. Links To Other Websites<\/h2><p>Our website may contain links to other websites.<\/p><p>We are not responsible for the privacy practices, content or security of other websites. You should read the privacy policy of any external website you visit.<\/p><h2>16. Updates To This Privacy Policy<\/h2><p>We may update this Privacy Policy from time to time to reflect changes to our services, website, systems or legal requirements.<\/p><p>The latest version will be published on this page with the updated date shown at the top.<\/p><h2>17. Contact Us<\/h2><p>If you have any questions about this Privacy Policy or how your personal data is handled, please contact:<\/p><p><strong>Poise Event Tech \/ Poise Events<\/strong><\/p><p><strong>Email:<\/strong> <a href=\"mailto:sophie@poiseevents.co.uk\">sophie@poiseevents.co.uk<\/a><\/p><p><strong>Telephone:<\/strong> +44 7736 934634<\/p><p><strong>Website:<\/strong> <a href=\"https:\/\/www.poiseeventstech.co.uk\/\">https:\/\/www.poiseeventstech.co.uk\/<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: September 2026 Poise Event Tech respects your privacy and is committed to protecting your personal data. 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