Last Updated: September 2026
Poise Events Ltd, trading as Poise Event Tech, is committed to protecting personal data and handling it responsibly, securely and in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and other applicable UK data protection laws.
This Privacy Policy explains how we collect, use, store and protect personal data when you interact with Poise Event Tech, visit our website, contact us, request a demo, submit an enquiry or use our event technology services.
This policy applies to:
Website: https://www.poiseeventstech.co.uk/
Email: sophie@poiseevents.co.uk
Telephone: +44 7736 934634
Poise Event Tech is a specialist event technology service connected with Poise Events.
Poise Event Tech respects the privacy of clients, website visitors, suppliers, contacts, event organisers, managers, attendees and delegates.
We are committed to ensuring that personal data is:
Processed lawfully, fairly and transparently
Collected for specific, legitimate purposes
Accurate and kept up to date where required
Relevant and limited to what is necessary
Stored securely
Retained only for as long as required
Protected against unauthorised access, loss, misuse or disclosure
Poise Events Ltd, trading as Poise Event Tech, is the data controller for personal data collected through our website, enquiries, demo requests and business activities.
Where Poise Event Tech is used to support an event on behalf of a client, Poise Events Ltd may act as a data processor for some event and delegate data, depending on the circumstances and the agreement in place with the client.
Website: https://www.poiseeventstech.co.uk/
Email: sophie@poiseevents.co.uk
Telephone: +44 7736 934634
Depending on how you interact with us, we may collect and process the following types of personal data.
When you contact us, submit a form, request a demo or make an enquiry, we may collect:
Name
Company or organisation name
Job title or role
Email address
Telephone number
Event details or enquiry information
Any information you choose to include in your message
When we work with clients, suppliers, venues, contractors or partners, we may collect:
Contact details
Business details
Billing and payment information
Contractual information
Project communications
Service requirements
Event planning information
When you visit our website, we may collect limited technical information such as:
IP address
Browser and device information
Pages visited
Website performance data
Cookie or consent preferences
Basic analytics data, where used
Please refer to our separate Cookie Policy for more information about cookies and website tracking.
Where Poise Event Tech is used as part of an event, we may process personal data relating to attendees, delegates, clients, managers or event stakeholders.
This may include:
Name
Email address
Telephone number
Company or organisation name
Job title or role
Event registration details
Session, course, breakout or appointment selections
Attendance information
Dietary requirements
Accessibility requirements
Accommodation-related information, where relevant
Travel or logistical information, where relevant
Change requests or event updates
Manager, client or stakeholder access information
Other event-specific information required for the delivery of the event
Some event-related information, such as dietary requirements, accessibility requirements or health-related adjustments, may include special category data under UK data protection law. Where this applies, we will only process this information where there is a valid lawful basis and an additional condition for processing it.
We may collect personal data when:
You visit our website
You complete a contact or enquiry form
You request or book a demo
You email, call or communicate with us
You provide information during an enquiry or project
You register for an event using Poise Event Tech
A client, employer, event organiser or manager provides information to us for event delivery
You use a Poise Event Tech registration form, event portal or event information area
You interact with emails, forms, systems or services connected to our work
We may collect personal data directly from you or from a client, employer, event organiser, manager or authorised representative involved in the relevant event.
We may process personal data to:
Respond to enquiries
Arrange or deliver demos
Provide quotations or proposals
Deliver Poise Event Tech services
Manage client, supplier and business relationships
Set up and support event registration processes
Manage attendee or delegate information
Support session, course, breakout or appointment allocation
Manage event change requests
Support accommodation, travel or logistical requirements, where relevant
Provide live reporting and event visibility to authorised users
Provide event-specific information to attendees or delegates
Communicate important event or service information
Improve our website, services and user experience
Maintain records for legal, financial, tax or contractual purposes
Meet legal, regulatory or contractual obligations
Protect our website, business, systems and users
Under UK GDPR, we must have a lawful basis for processing personal data.
Depending on the circumstances, we may rely on one or more of the following lawful bases:
We may rely on consent where you have actively agreed to a specific use of your personal data, such as receiving certain marketing communications or providing particular event-related information where consent is required.
Where we rely on consent, you can withdraw your consent at any time.
We may process personal data where it is necessary to provide services, respond to service requests, manage bookings, deliver event technology support or fulfil an agreement with a client, supplier or event organiser.
We may process personal data where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
This may include responding to enquiries, managing client relationships, improving our services, maintaining business records, protecting our systems and supporting event delivery.
We may process personal data where we are required to do so by law, regulation, tax, accounting or other legal obligations.
Where we process special category data, such as dietary or accessibility information, we will only do so where there is a valid lawful basis and an additional condition under UK data protection law.
This may include where the information is necessary to support event participation, accessibility, health and safety, reasonable adjustments, or where explicit consent has been obtained where required.
We may send marketing communications where you have opted in to receive them or where we are otherwise permitted to do so under applicable law.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
We do not sell personal data to third parties for marketing purposes.
We do not sell personal data.
We may share personal data where necessary for the purposes described in this Privacy Policy.
This may include sharing information with:
Clients or event organisers connected to the relevant event
Managers, stakeholders or authorised users who require access to event information
Venues, hotels or accommodation providers
Event suppliers, contractors or delivery partners
Technology providers who support our website, systems, forms, platforms or event technology
Email, hosting, CRM, analytics, form or website providers
Accountants, legal advisers, insurers or professional advisers
Payment providers, where relevant
Legal, regulatory, tax or law enforcement authorities where required
Any sharing is limited to what is necessary for the relevant purpose.
Where we use suppliers or service providers, we expect them to protect personal data and only process it in accordance with applicable data protection law and, where relevant, our instructions.
Some systems, platforms or service providers we use may process personal data outside the UK.
Where personal data is transferred outside the UK, we will take steps to ensure appropriate safeguards are in place. This may include adequacy regulations, standard contractual clauses or other lawful transfer mechanisms.
Poise Event Tech takes reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, loss, alteration or disclosure.
These measures may include:
Secure systems and platforms
Password protection
User access controls
Role-based access where appropriate
Secure hosting and technology providers
Restricted access to personal data
Internal processes for handling event and delegate information
Reviewing systems and suppliers where appropriate
However, no system can be guaranteed to be completely secure. If we become aware of a data security incident, we will take appropriate steps in line with our legal obligations.
We only keep personal data for as long as necessary for the purpose for which it was collected.
Retention periods may depend on:
The type of personal data
The purpose for which it was collected
The nature and duration of the event or client relationship
Legal, accounting or tax requirements
Contractual obligations
Whether there is an ongoing enquiry, project, dispute or legal requirement
Enquiry and demo request data may be kept for a reasonable period so we can manage the enquiry and any follow-up communication.
Client and supplier records may be kept for as long as required to manage the business relationship and meet legal, financial or tax obligations.
Event and delegate data will be kept only for as long as needed to deliver the relevant event, manage the client relationship, meet legal obligations and maintain appropriate business records.
When personal data is no longer required, it will be securely deleted, anonymised or archived where appropriate.
Where Poise Event Tech processes attendee or delegate data on behalf of a client for event delivery, that client may also be a data controller and Poise Events Ltd may act as a data processor for specific activities.
In those circumstances, data is processed only for the agreed event purpose and in line with the relevant agreement, client instructions and applicable data protection law.
Authorised users, such as clients, managers or event stakeholders, may be given access to relevant information where this is necessary for the delivery, reporting or management of the event.
Our website may use cookies or similar technologies to help the website function, support contact forms, maintain security, improve performance and understand basic website usage.
Please refer to our separate Cookie Policy for more information.
Where required, we will ask for consent before placing non-essential cookies on your device.
Under UK GDPR, individuals may have the right to:
Access their personal data
Request correction of inaccurate or incomplete personal data
Request erasure of personal data, where applicable
Request restriction of processing
Object to certain types of processing
Request data portability
Withdraw consent where consent is relied upon
Complain to the Information Commissioner’s Office
Your rights may depend on the lawful basis we rely on and the circumstances of the processing.
Requests can be made using the contact details below.
If you have any concerns about how your personal data has been handled, please contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office, the UK regulator for data protection.
ICO website: https://ico.org.uk/
ICO telephone: 0303 123 1113
Our website may contain links to other websites.
We are not responsible for the privacy practices, content or security of other websites. You should read the privacy policy of any external website you visit.
This Privacy Policy may be updated from time to time to reflect legal, operational, service or business changes.
The latest version will be published on this page with the updated date shown at the top.
For any questions regarding this Privacy Policy or to exercise your data protection rights, please contact:
Poise Events Ltd / Poise Event Tech
Website: https://www.poiseeventstech.co.uk/
Email: sophie@poiseevents.co.uk
Telephone: +44 7736 934634